Cepheid Technical Training and Education Specialist in Maurens-Scopont, France
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Key Purpose and Accountabilities:
- Provide customers and local service providers (Africa region) with trainings on Cepheid Products
Provide regular education for end-users and service providers with training on systems and products
Provide technical guidance for applications and instrumentation to service providers/customers/Cepheid local team
Monitor sites ensuring customer is up to date on instrument operation, assay interpretation, and maintenance of Cepheid products by providing refresher web-based training
Participate in training materials’ improvement and implementation of eLearning
Follow the training procedure and records information related to installation, training, customer support and follow-up as well as trainees assessments
Report relevant information to the Training team Leader every month
Highly customer satisfaction oriented
Excellent in pedagogy, communication and presentation skills
Must be fluent in English. Knowledge of a second/third language would be and asset (French, Portuguese or Spanish)
Bachelors in Biology, Master’s Degree with studies in Virology (HIV/ HCV...)
Lab work experience in virology /molecular labs
Technical support experience in Reagent and Instrumentation for Clinical Diagnostics
Cultural sensitivity to work in an international group
High degree of travels
employee must be master degree, molecular or virology speciality
5 years of experience on the field or laboratory
excellent competencies to present
Cepheid is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
Over a decade ago, Cepheid set the standard for innovation in automated molecular diagnostics with our first system and we’ve never looked back. And now, even with the largest installed base of any molecular platform, Cepheid is constantly innovating and evolving our capabilities. Our technology has been heralded as game-changing by healthcare leaders world-wide. We envision a better way for clinical institutions of any size, from small medical clinics to high-volume reference laboratories and major hospitals, to access the power of molecular diagnostics. Our GeneXpert® System delivers fast, scalable, and accurate diagnostic results while our expanding Xpert® test menu spans multiple clinical applications such as healthcare-associated infections, sexual health, critical infectious disease, virology, and oncology. Make a difference in healthcare and join us on this mission! For more details, please visit us at www.cepheid.com at http://www.cepheid.com/us/ .